Dental Insurance Claim Sending

• We send dental insurance claims daily (including narratives and any attachments required for adjudications) to expedite reimbursements and ensure your revenue cycle keeps moving.

Dental Claims Clean-Up

• Our dedicated team diligently follows up on unpaid or underpaid claims, ensuring you receive the compensation you deserve. This begins at day 14 aging.  Our goal is to help your practice learn to keep your over 30 day aging as close to zero claims as possible. We are changing the standard for 

Ledger Auditing

• We regularly audit your ledgers to verify that your dental office's Best Practices for billing is complete and no rendered services are missed in the billing process.

Prior Authorizations + Pre-Determination of Benefits

• We handle prior authorizations and benefit determinations, researching and pursuing them every 30 days, with a goal to close within 6 weeks, depending on the insurance company's response time.

Payment Posting

• We take care of posting payments including EFT, Checks, and Virtual Credit Cards, reducing administrative burdens. Our remote team utilizes real-time access spreadsheets to show progress and tasks completed.

Patient Balance Follow-Up

• Our team manages patient balances, enhancing financial transparency and patient satisfaction.

Daily Recap Reporting

• Never worry about what we are doing, what we have done, how many hours we are working or any other item related to our remote support. Daily you'll receive a full recap reporting on all of the tasks we take care of for your dental business. We can't wait to show you.