Dentistry Support® Winner of the 2025 Better Business Bureau Torch Awards for Ethics in Arizona
QUEEN CREEK, Ariz. – BBB Pacific Southwest, Central and Inland California (BBB) has named Dentistry Support® winner of the 2025 BBB Torch Awards for Ethics in Arizona. Title sponsored by Desert Financial Credit Union, the program raises awareness in marketplace ethics and recognizes businesses that operate with the highest levels of integrity.
CEO Sarah Beth Herman, a five-time CEO, mentor, and host of No Silver Spoons® Podcast, shared her gratitude for this honor. No Silver Spoons® Podcast is currently ranked number one in dentistry and four additional categories, with more than 35,000 listeners. The podcast is powered by Dentistry Support® and can be found at https://podcast.dentistrysupport.com/.
“This award reflects the heart of our company. I am thankful for our team, our clients, and our partners who believe in what we do. At Dentistry Support®, our goal has never been to be the biggest in dentistry. Our focus has always been to be the best. We know we will not get everything perfect the first time, but what matters most is how we learn, how we grow together, and how we care for people. Our priority has always been making dentistry a better place, and this recognition is deeply meaningful to us.”
Sarah Beth Herman and the leadership team extend sincere appreciation to every vendor, client, and employee who nominated Dentistry Support® for this award. As part of the evaluation, vendors, clients, and team members submitted written testimonials and references describing the character of the company and its leaders. Dentistry Support® also completed an in-depth written application, interviews, and a rigorous judging process to be selected as a winner in the highest category.
Winning businesses have demonstrated an outstanding level of commitment to ethics and trust by illustrating the character of their organization’s leadership, fostering an authentic culture, prioritizing their relationship with customers, and making an impact in their community.“Honesty builds trust, which is a vital aspect in the success of a business. This is the 24th year BBB has been recognizing outstanding companies in Greater Arizona for their solid commitment to doing things the right way, and we are so proud of our 2025 winning businesses,” said Chad Frank, Vice President and Chief Activation Officer.A signature event was held on Wednesday, November 19, at the Arizona Biltmore, where winners, finalists, and community members celebrated the importance of a trustworthy marketplace. Keynote speaker Anthony Robles, an NCAA National Wrestling Champion, motivational leader, and author, shared how his incredible journey from overcoming adversity to reaching the top of the wrestling world was a true testament to the power of perseverance and integrity.For more information on BBB Torch Awards for Ethics, visit https://torchawards.bbbcommunity.org.
Human First. Ethical Always.
Dentistry Support® was selected as a 2025 winner because of its commitment to ethics, human-centered operations, and a culture that places people before shortcuts. Every core function at Dentistry Support® is performed by trained human team members. The company does not use software or automation to perform its core billing, eligibility, or phone work. The work is done by humans, on purpose, to protect accuracy, empathy, and ethical decision-making.
Dentistry Support® has built a dedicated Ethics Team and a robust ticketing system that routes client needs and concerns into clear action steps. Each ethics-related ticket becomes a learning opportunity and, when appropriate, is developed into additional training so that patterns lead to improvement, not repetition.
The company also holds Quality Assurance Meetings weekly during all clients first twelve weeks. These sessions focus on ethics, communication, accuracy, and patient care, ensuring that each new dental practice is fully supported while they grow and adapt into the Dentistry Support® community.
“We know we will not always get it right the first time. What makes us who we are is how we respond. We listen, we adjust, we train, and we do the work to make things better. That is what ethics looks like in real life.”
Serving Dental Teams and Patients with Heart
Dentistry Support® is recognized as the number one remote provider for:
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Dental billing and virtual dental billing services
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Insurance eligibility and verification services
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Dental phone support and virtual dental front office services
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Virtual dental team support across the United States
The company mentors dental offices, trains teams onsite and virtually, and helps practices build systems that protect both revenue and relationships. Dentistry Support® places strong emphasis on the human part of dentistry. The team understands that every insurance claim, every verification, and every phone call ultimately affects a patient.
By focusing on clear communication, compassionate problem-solving, and active collaboration with dental offices, Dentistry Support® supports practices in creating a better patient experience from the first phone call to the final statement.
A Leader Shaping the Future of Dentistry
Sarah Beth Herman has nearly twenty-five years of experience in dentistry and is known for mentoring dental leaders, building generational cultures, and speaking across the industry. She is a five-time CEO and is currently completing her MBA at Grace Christian University, with graduation scheduled for December 22, 2025.
Through No Silver Spoons®, Sarah Beth Herman shares real conversations about leadership, ethics, resilience, and business. The podcast celebrates growth without shortcuts and gives dental and non-dental listeners alike a place to learn, reflect, and feel supported.
Video: Dentistry Support Accepts 2025 Torch Award for Ethics from the BBB
About Dentistry Support®
Dentistry Support® is a premier provider of remote dental billing, insurance eligibility verification, dental phone support, chart audits, credentialing, medical billing, and full virtual dental team services. Founded in Arizona (2014) and serving practices nationwide, Dentistry Support® specializes in ethical communication, transparent workflows, and human-powered support that helps dental offices grow with confidence.
Dentistry Support® mentors teams, trains them onsite and virtually, and works alongside owners and managers to elevate systems, scale businesses, strengthen collections, and protect the patient experience.
For more information, visit: https://www.dentistrysupport.com
Listen to No Silver Spoons® at: https://podcast.dentistrysupport.com/
About Better Business Bureau Pacific Southwest, Central and Inland California
Better Business Bureau (BBB) has empowered people to find businesses, brands, and charities they can trust for more than 110 years. In 2024, people turned to BBB.org more than 220 million times for BBB Business Profiles on 5.5 million businesses, and 725,000 times for BBB charity reports on 12,000 local and national charities. The International Association of Better Business Bureaus is the umbrella organization for the local, independent BBBs in the United States, Canada, and Mexico. Incorporated locally in 1938, BBB Pacific Southwest, Central and Inland California serves Greater Arizona and Southern, Central and Inland California, providing critical tools to ignite success, including mentorship, online products, events, and meeting spaces. Their objective expertise educates the community on ethical behavior in the marketplace and how businesses can build trust. Better Business Bureau+1
References
Better Business Bureau. (2025). Torch Awards for Ethics. https://torchawards.bbbcommunity.org Better Business Bureau
Better Business Bureau. (2025). 2025 Torch Awards for Ethics FAQs and program materials. https://www.bbb.org/local/1126/bbb-foundations/torch-awards-for-ethics/arizona/about-the-awards Better Business Bureau+1
Dentistry Support®. (2025). 2024 Torch Awards for Ethics nominee page [Webpage]. https://www.dentistrysupport.com/2024-torch-awards-for-ethics Dentistry Support ®
Dentistry Support®. (2025). Company website. https://www.dentistrysupport.com Dentistry Support ®
No Silver Spoons®. (2025). Podcast home page. https://podcast.dentistrysupport.com/ Buzzsprout