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Dental Office Mentoring

Simplifying Everything.

At Dentistry Support®,we've put in hundreds of thousands of hours to master dental practice management, and we're here to make your life easier. Our exceptional team of real people are here to make dental practice management better than ever and the best part, you'll be mentored virtually. 

Here's a glimpse of what sets us apart, and why dentists love us:

Mentoring Services for Dental Offices
Are you ready to elevate your dental practice to new heights? Our tailored mentoring program is designed specifically for dental offices looking to improve their metrics and achieve outstanding results. With over 25 years of experience, Sarah Beth Herman and her team are here to guide you every step of the way.

Our mentoring service start at $5,000 per month and includes:

  • 90-Minute Call Every Other Week: Virtual in-depth sessions to discuss your progress, challenges, and strategies.

  • Weekly Agenda/Task Items: Clear, actionable steps to keep your team on track and guide them in the right direction.

  • Chart Audits: Monthly review of 15-30 charts from active appointments in the last 30 days.

  • Digital Access: Full access to all aspects of reporting and performance tracking.

  • Complete Practice Wiki: A detailed and evolving resource for your practice, growing more comprehensive over time.

Our program targets dental key performance indicators critical to your practice’s success:

  • Show Rate of Appointments: Increase the percentage of patients who keep their appointments.

  • Canceled or No-Show Appointments: Minimize lost opportunities by filling cancellations quickly.

  • Closing Rate of Treatment Presentations: Enhance your ability to convert consultations into treatments.

  • Phone Handling Metrics: Improve customer service and phone communication efficiency.

  • Inbound Calls vs. Scheduled Appointments: Track and boost the conversion of inquiries to scheduled visits.

  • Inbound Calls vs. Shown Appointments: Ensure those scheduled visits turn into actual appointments.

  • New Patients in 72 Hours: Monitor and increase the number of new patients within a critical timeframe.

  • Dental Billing Metrics: Streamline your billing process to reduce aging claims.

  • Insurance Eligibility Structuring: Ensure accuracy and efficiency in insurance processing.

  • Collection Percentage: Improve over-the-counter and mailed-in payment collections.

  • Credentialing: Optimize credentialing based on your practice’s demographics.

  • Appointment Structure: Fine-tune your appointment scheduling and management.

  • Billing and Collections: Audit charges monthly to improve financial health and ledger accuracy.

Our pricing is based on the size of team and revenue of your practice:

  • Base Rate: $5,000 per month for one doctor and up to three additional team members.

  • Additional Employees: $1,500 per month per additional employee.

  • High Revenue Practices: (practices exceeding 149k in revenue)

    • $7,500 per month for practices exceeding $150k in revenue (up to 6 employees plus 1 doctor).

    • $9,000 per month for practices exceeding $200k in revenue (up to 8 employees plus 2 doctors).

    • $17,000 per month for practices exceeding $350k in revenue.

    • Call for pricing on practices exceeding $351k

  • Mentoring comes with a 10 day onboarding process to get to know your practice.  Payment for first month is to cover onboarding process and about 20 days of mentoring. 

  • Payment due at enrollment. 

dental mentoring cost

dental kpi focus

dental mentoring process 

Are you an influencer online for the dental community?

  • Your team and owner/doctor commitment is intense. You will have action items weekly, you will be challenged, we will be running reports and guiding your entire team to be successful. 

  • This program is  for those who really want to take their practice to the next level and even more so get out of the slump they are in.

  • Duration: Average commitment ranges from 3 to 9 months, with a month-to-month option.

  • Cancellation Policy: Can be canceled with a 30-day notice.

  • In-Person Training: Available at an additional cost of $5,000 per week, plus travel expenses.


  • Online Training: Weekly sessions for all team members, with performance metrics.

  • 24/7 Chat Access: Ongoing support via HIPAA-compliant chat.

  • Monthly Reports: Detailed recaps and statistics to track your progress.

  • Training Access: 12 months of access to all training materials post-mentorship.

  • Complete Practice Wiki: A living document that grows with your practice, serving as a comprehensive resource to exactly how your business runs.


  • Remote Software Access: Mentoring requires remote access to your practice management software.

  • Annual Technology Fee: A $279 fee at initial enrollment to cover technology costs.

  • Standalone Support Option: Mentoring is separate from our virtual support services, which are available for an additional fee.

Your practice will benefit from a dedicated team of 6-9 mentors who will provide continuous guidance, feedback, and support.


  • 6-Month Prepayment: 2% discount.

  • 12-Month Prepayment: 5% discount.

Note: No refunds are available for prepayments.





Invest in your practice’s success and see incredible ROI. Schedule a call to learn more and take the first step towards transforming your dental office.
Schedule a Call

commitment + Flexibility

what else do we do?

technology + access

invest in the vision of your dental practice

prepayment discount

Getting started with DENTAL mentorship 

Analysis of
Dental Office Needs

Enrollment + Onboarding

Live with Mentoring

Evaluation of your dental office to establish your goals, needs, desires for your business. We will capture basic metric levels to establish a base point and give you ranges on expected outcomes with full mentorship commitment.

Dentistry Support ® Mentor enrollment/onboarding is simple and will take less than 10 minutes. We will capture a few more details on this form to solidify the starting point of your practice. During this time we will spend the first 10 days of onboarding building and getting to know your practice and team. A go live call of 60 minutes will take place at the end of onboarding.

Mentoring will be a monthly support offering.  Your agreement signed will give you a 12 month period where we have access to your team on a automatical renewal. Should you decide to end mentoring at anytime youll provide notice according to the terms of our agreement and pay one final invoice. We will fully support and mentor your team during the final month and you will maintain 12 months post mentoring access to training materials and Wiki.  

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