The Rise of Dentistry Support®: A Dream Deferred, Then Achieved

The story of Dentistry Support® didn’t start with its current name—it began as The Temp Group in 2013. But my journey into dentistry started long before that.

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At just 17 years old, I was a high school junior balancing school, college courses, and a part-time job to support myself and my family. When a friend asked if I wanted to help out at a local dental office, I said yes—without realizing that decision would shape my entire future. There were no silver spoons, no shortcuts, and no roadmap—just a willingness to work hard, figure things out, and keep going.

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The office I worked in was outdated, with stacks of patient charts and no real systems in place. I wasn’t formally trained, so I learned by observing, adapting, and building processes as I went. That experience taught me how to create structure in chaos—something that would later become a defining strength in my career and in the companies I’ve built.

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Over the years, I continued working in dentistry, eventually stepping into leadership roles and gaining a deep understanding of the operational challenges dental practices face—staffing shortages, rising costs, inefficient systems, and vendors who didn’t always operate with integrity. I knew there was a better way to support dental offices.

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In 2013, I launched The Temp Group, focused on dental staffing and job placement. As I worked closely with practices, I identified additional gaps in the industry and expanded into eligibility verification and administrative support. By 2015, we officially rebranded to Dentistry Support®, a company dedicated to providing scalable, remote dental solutions designed to help practices operate more efficiently and profitably.

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Today, Dentistry Support® has grown into a nationwide organization employing over 700 team members and supporting dental practices in all 50 states. Our services have expanded to include dental billing, credentialing, insurance verification, call center support, consulting, and more—making us a leader in remote dental staffing and dental business solutions.

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In 2019, I founded Dentistry Support Academy, an online dental training school created to educate and develop highly skilled dental professionals. This academy was built to bridge the gap between education and real-world application, strengthening not only our workforce but the dental industry as a whole.

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In 2022, I expanded our services to include mentoring and coaching for dental teams and practice owners. Since then, I have worked directly with offices across the country—traveling onsite, training teams, and helping implement systems that drive long-term success. This hands-on approach has allowed us to create real, measurable impact within practices nationwide.

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Throughout this journey, I have remained committed to continuous growth as a leader. I earned my MBA from Grace Christian University, equipping me with advanced business and leadership expertise. I was also honored with the Delta Epsilon Chi award through the Association for Biblical Higher Education (ABHE), which recognizes academic excellence, leadership, and high ethical standards among students in higher education. This specific award is given to only the top 7% of graduates nationwide.

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Most recently, Dentistry Support® was recognized with the 2025 BBB Torch Award for Ethics, a distinction that reflects our unwavering commitment to integrity, trust, and ethical business practices within the dental industry. I also serve as a Judge on the board for the Better Business Bureau. It is truly the highest honor.

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In addition to leading Dentistry Support®, I host a podcast where I share insights on dental business strategy, leadership, and growth, helping practice owners and professionals navigate the evolving landscape of dentistry.

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Currently, I am pursuing my second Master’s degree in Higher Education Leadership. This next step is intentional—it allows me to continue advancing my own leadership while strengthening the training, development, and long-term vision of my team and Dentistry Support Academy.

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Dentistry Support® was built from the ground up—through hard work, resilience, and a deep understanding of the dental industry. What started as a small idea has grown into a national company serving hundreds of dental offices and employing hundreds of team members.

And through it all, the mission has remained the same: to provide exceptional support to dental offices, create opportunities for others, and build something that truly makes a difference. Are we perfect, now but do we strive to make faithfulness to the industry our priority over success, YES!

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The sky is truly the limit.

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Thank you for being here,

Sarah Beth Herman, MBA
CEO, Dentistry Support®