A Year of Gratitude at Dentistry Support®
- Sarah Beth Herman
- Nov 26
- 6 min read
Celebrating Growth, Service, and a Community We Love
There is something powerful about taking a moment to look at the year behind us and realizing just how deeply grateful we are. At Dentistry Support®, gratitude sits at the center of everything we do. This year reminded us why we show up with the kind of commitment, compassion, and consistency that the dental community can count on. It was a year filled with service, expansion, innovation, and heart. It was also a year of blessings that stretched across continents and touched lives in ways we will never forget.
When we look at the numbers and the stories behind them, it becomes clear that this year was more than successful. It was meaningful. It added value to practices across the country and it changed lives inside our organization. For us, gratitude feels right because the dental community trusted us again and again with their patients, their systems, and their growth.
Thankful for the Trust of the Dental Community
Every dental office that partnered with us this year played a part in shaping our story. We are thankful for every dentist, office manager, treatment coordinator, and front office team member who looked to Dentistry Support® for clarity, support, and reliability.
This year, our team completed more than 150,000 same-day dental insurance verifications. That number represents real patients receiving care without financial confusion. It represents stronger schedules, smoother workflows, clearer answers, and practices that are able to serve with confidence because accurate information was delivered fast and correctly.
We are honored to be the team behind that peace of mind.
Thankful for Our Free Training Resources Reaching Over 815,000 Dental Professionals
One of the biggest blessings of the year has been the impact of our free training page. More than 815,000 dental professionals visited and used our free education tools this year. Thousands of practices have shared how our videos, tutorials, and training pages helped them strengthen systems and take better care of their patients.
We also watched our content about dental insurance claims and narratives go viral. That training continues to reach the dental community daily because teams want to understand their claims process better. The link has become one of our most shared resources.https://www.dentistrysupport.com/post/narratives
Education is part of who we are. Sharing knowledge freely is one of the ways we support growth in the dental field. We are grateful that the community trusted our training and used it to build better, stronger practices this year.
Thankful for Our Podcast Listeners
Our podcast, No Silver Spoons, reached more than 38,000 listeners. Every episode reflects honesty, leadership, story, and the real experiences Sarah Beth Herman shares from nearly twenty-five years in the dental and business world. Seeing the dental community and entrepreneurial world embrace the message of real growth and real grit is something we never take for granted.
Listeners tune in from all over the world, and their messages remind us that encouragement matters. Leadership matters. Story matters. And truth always matters.
Thankful for Our BBB Torch Award for Ethics
Winner of the 2025 BBB Torch Awards for Ethics
This year, Dentistry Support® became the official winner of the 2025 BBB Torch Awards for Ethics, one of the highest honors a business can receive. This award recognizes organizations that demonstrate integrity, transparency, and a commitment to doing what is right, even when no one is watching. Our press release shares more about this honor and the values that guide our company.https://www.dentistrysupport.com/2025-torch-awards-for-ethics-winner
Winning this award means a great deal to us. It reflects who we are at our core. Dentistry Support® was built on trust, honesty, accountability, and a heart for serving others. To have those values recognized by the Better Business Bureau confirms what we already knew. When you build a company with character, the work that follows will always be meaningful.
Thankful for Our Global Team
This year, we expanded our team across seven countries. Our virtual team is made up of people who show up with excellence and pride every single day. Together, they helped us deliver the highest level of virtual dental support in the industry.
We celebrated leadership promotions, career growth, and milestones that changed families forever. We watched team members purchase their first homes. We celebrated children graduating from college. We watched people step into leadership roles they worked incredibly hard for. We promoted forty-eight team members into leadership positions this year, and every celebration felt like a victory for all of us.
To date, our company has paid for 887,000 hours of payroll this year. That number represents something much deeper than work hours. It represents financial stability for families. It represents opportunities in communities where career options may have been limited. It represents the belief that people are worth investing in. We could not be more thankful for the team that carries our mission forward every day.
Thankful for a Year of Service and Accomplishment
Our phones team handled 3,495,284 minutes of patient calls this year. That is millions of minutes spent helping patients feel heard, supported, and guided. It is patient care without being in the room. It is the comfort of a kind voice. It is the clarity of real answers. It is the professionalism that helps practices run smoothly.
Our billing team sent more than 1,587,285 dental insurance claims. Those claims represent revenue that dental practices depend on to keep growing, keep hiring, and keep serving. Every claim matters because every dental office matters to us.
When we look at these numbers, we think about the humans behind them. The patients. The teams. The lives changed because someone cared enough to do the work correctly. That is what makes us grateful.
Thankful for Our Partnerships and Our Community Impact
Our partnership with the Better Business Bureau continues to mean so much to us. Their support and recognition inspire us to keep raising the standard for virtual dental support and leadership.
Our growth this year also allowed us to continue supporting the dental community through free training, digital resources, podcast episodes, and daily guidance for offices trying to understand their administrative systems better.
We believe in giving more than we take. That is part of our culture and part of what makes this year stand out.
Thankful for a Year Spent Well
This year, we watched lives change, teams grow, clients succeed, and practices stabilize through systems that actually work. Gratitude feels natural because we know how blessed we have been.
Here are a few more things we are grateful for.
• The dental offices that trusted us with their patients
• The new clients who arrived ready to make real changes
• The referrals from offices who believed in our work
• The breakthroughs in our processes and technology
• The growth within our leadership team
• The expansion of global opportunities
• The culture of support that our clients and our team continue to build every day
A Message to the Dental Community from Dentistry Support®
To the dental community, thank you for choosing us. Thank you for trusting Dentistry Support® with your administrative systems, your insurance processes, your communication, and your peace of mind. Thank you for allowing our virtual team to be part of your success. We know how hard it is to run a dental practice. We know the pressure you feel daily. We know the weight of managing patients, scheduling, claims, billing, insurance, and communication. We see you and we value you.
This year has reminded us how important our mission is. We are here to support you. We are here to make your work easier. We are here to serve with excellence, clarity, and heart.
To our team, to our clients, to our listeners, and to the entire dental community, thank you for a year that blessed us more than we could measure. Here is to the coming year. Here is to the growth ahead. Here is to serving with even more clarity, strength, skill, and gratitude.
Dentistry Support® is thankful for you. And we are excited for everything we will build together next.
Disclaimer:
To learn more about Sarah Beth Herman, the author of all free training content you can read her bio here. These materials are intended to provide helpful information to dentists and dental team members. They are in no way a substitute for actual professional advice based on your unique facts and circumstances. This content is not intended or offered, nor should it be taken, as legal or other professional advice. You should always consult with your own professional advisors (e.g. attorney, accountant, or insurance carrier). To the extent, Dentistry Support ®has included links to any third-party website (s), Dentistry Support ® intends no endorsement of their content and implies no affiliation with the organizations that provide their content. Further, Dentistry Support ® makes no representations or warranties about the information provided on those sites. You can view our privacy policy and terms and conditions by clicking those pages in the footer of our website
Gratitude strengthens everything, the team, the patients, and the work. When appreciation leads, growth naturally follows. Thank you for sharing!
Thank you for sharing this!
amazing. thank you for sharing this free training.